Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. PHS has been committed to providing state-of-the-art home medical equipment, supplies, clinical respiratory care and enteral nutrition services since 1987. As a leader in home health care and a Top Workplace for 10 years, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position: Clinical Quality and Patient Safety Coordinator
• Location: Hybrid (1-2 days a week in office)
• Hours: Monday-Friday, 8am-5pm.
• To be considered for this position, candidates must possess one or more of the following degrees or certifications:
  • Bachelor’s degree in Nursing (BSN)
  • Registered Nurse (RN) license
  • Respiratory Therapist (RRT) certification
  • Certified Nurse Educator (CNE) certification
• Additionally, candidates must have a minimum of 3 years of experience in Home Health or Hospice care.

THE POSITION:

Serves as a liaison between company and various regulatory agencies to ensure compliance with agency standards. Agencies may include accreditation agency, state departments of health, FDA and other regulatory bodies. Promotes and facilitates patient safety and quality improvement activities by working collaboratively with staff as needed.

• Prepares for accreditation, state department of health, and other regulatory agency surveys, ensuring that all requirements have been fulfilled.
• Coordinates and directs changes related to accreditation and other regulatory agencies’ standards; advises managers on standards and coordinates activities to be done by PHS to meet and comply with agency standards.
• Develops, implements, and audits accreditation and licensing-related company policies, procedures, and assessments.
• Serves as the point person for any questions, problems, and issues related to accreditation and other regulatory agency issues that have been brought forward by internal staff or external agencies.
• Educates internal and external clinicians, as well as PHS’s patients, families/caregivers, and customers.
• Exercises discretion and judgment, which includes duties of a confidential nature.
• Functions as the central coordinator within the company for receiving, processing and responding to all information regarding the safety of company products and services.
• Responds to patient safety issues as quickly as possible; responsible for the communication of accurate and understandable information in a timely manner to all affected parties; oversees and verifies appropriate response by PHS.
• Responds to any patient harm reports by managing the root cause analysis process.
• Functions as the central coordinator for all med-watches, including submission, and necessary follow-up.
• Drives process improvement by managing the clinical process improvement groups/initiatives.
• Collaborates with multidisciplinary team to identify problems and implements resolutions with new systems or performance measures.
• Researches, coordinates, and facilitates activities to assure compliance with all pertinent regulatory agency requirements.
• Serves as a resource for clinical managers, directors, and employees regarding clinical policies, procedures, and best practices.
• Participates in and serves on committees and manages projects.
• Checks for the existence and propriety of company policies.
• Creates, develops, and performs audits.
• Prepares or composes and sends correspondence including letters, e-mails, memos, faxes etc.
• Creates, develops, and assists with written, verbal and/or visual presentations.
• Creates and maintains spreadsheets and other databases.

THE QUALIFICATIONS:

• The qualified candidate will have a BSN from four-year college or university; or one to two years of related experience and/or training; or equivalent combination of education and experience.
• Clinical license required (RN): BSN, or other related clinical license.
• Other qualifications include exceptional critical-thinking, research, communication, and analytical skills; a strong sense of ethics and professionalism; a high level of organizational, multi-tasking, problem solving and communication skills.

THE BENEFITS:

• Competitive pay
• Paid time off
• Health, Vision and Dental insurance
• Short & Long-Term Disability & Life insurance
• 401K plan
• Professional Development
• Education Reimbursement

Please include cover letter & resume along with salary requirements in your application.

We look forward to learning more about you & the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123