| Department: | Outreach |
| Region: | Minneapolis, MN |
| Location: | Rochester, MN |
Pediatric Home Service is a leader in home health care, we are committed to taking care of the child! PHS has been committed to providing state-of-the-art home medical equipment, supplies, clinical respiratory care and enteral nutrition services since 1987. We are seeking a full time, experienced sales professional who will play a key role in the providing outreach for RT/DME, Nutrition, and Infusion service lines. Come help us continue to grow so patients can achieve their best lives at home!
POSITION DETAILS:
The IV Account Liaison serves as both a clinical expert and relationship builder, bridging the gap between Pediatric Home Service (PHS) and referral sources such as hospitals, clinics, and healthcare professionals in the Rochester/Mayo area. This unique role blends high-quality patient care with strategic business development, ensuring smooth communication, excellent service delivery, and positive outcomes for patients receiving home infusion therapy.
You will assess and care for patients, educate families and caregivers, and serve as the primary point of contact for providers and facilities. Success in this role means thriving in both the patient’s home and the healthcare marketplace building trust, resolving issues, and fostering growth opportunities for our services.
Relationship Management & Business Growth
Maintain strong, positive relationships with hospital and clinic referral sources; act as the face of PHS in the community.
Collaborate with market outreach teams to execute strategic growth plans within assigned facilities.
Seek and develop new marketing opportunities for infusion and medical supply services.
Identify and resolve potential issues between PHS and referral sources quickly and professionally.
Clinical Care & Patient Education
Provide skilled nursing care to patients receiving home IV therapy, including assessment, care planning, and ongoing monitoring.
Educate patients, families, and caregivers on safe administration of IV therapy in the home setting.
Ensure documentation is accurate, complete, and shared appropriately with the care team.
Stay current with industry standards, regulatory requirements, and best practices for infusion therapy
Coordination & Liaison Duties
Serve as the primary point of contact between PHS and healthcare professionals for patient documentation, communication, and service coordination.
Collaborate with internal teams to ensure seamless onboarding, supply delivery, and follow-up care.
Promote cross-department collaboration to improve operational efficiency and patient satisfaction.
REQUIREMENTS
Required:
Graduate of an accredited nursing program.
Registered Nurse (RN) licensed in the state of Minnesota (or ability to obtain licensure within one week of hire).
Current BLS/CPR certification.
Preferred:
2–3 years of nursing experience; infusion, venipuncture, and pediatric experience preferred.
5+ years of healthcare sales, liaison work, or clinical marketing experience, ideally in home infusion or pediatric home care.
Strong understanding of infusion protocols, home health regulations, and relationship-based sales.
Skills & Attributes:
Exceptional communication skills with the ability to work effectively with physicians, care teams, and families.
Strong problem-solving abilities; able to manage multiple priorities in a fast-paced environment.
Self-starter with the ability to work independently in the field while collaborating with internal teams.
BENEFITS
Interested candidates should apply online; please include cover letter, resume and salary requirements.
SALARY RANGE:
At PHS, we are committed to providing specialized care for medically complex children. Every role, from direct patient care to customer support, plays a vital part in improving the lives of kids and families. The impact you make is invaluable. We are dedicated to offering fair and transparent compensation to our team members. The range for this role is $65,000 to $72,000 annually, based on experience and qualifications.In addition to base pay, this role includes monthly commission opportunities and performance-based bonus potential, providing the chance to further increase earnings while making a meaningful impact.
Key words: home health sales, sales rep, sales representative, outreach specialist, outreach liaison, business development liaison, business development representative, account manager, account executive, account representative
Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.#DME123